Notes Window Not Coming Up On Worksheets. Edit Menu Doesn't Show Anything For SOP Users (Doc ID 2140428.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Worksheet

ACTUAL BEHAVIOR
---------------
Customer is on Demantra 12.2.4.1 version.
They can see Edit menu and the corresponding options on worksheets for user's define in Demand Management module (like SOP) but notes window is not coming up.
For Sales and Operations Planning module user (like sop) Edit menu is also not getting populated at all.


EXPECTED BEHAVIOR
-----------------------
Able to open notes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to Demantra
2. Open a worksheet
3.On a cell right click and select Note

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use notes

Cause

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