User Cannot Reset Audit Status For A Store Day (Doc ID 2140583.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Retail Sales Audit - Version 14.1.2 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

The patch referenced below is a hotfix. Please be reminded that one-off/hotfix patches are not subject to the same rigorous level of testing as are major release patches and patch sets.
The official fix will be included as part of the Oracle Retail Sales Audit 14.1.3 patch.

In Oracle Retail Sales Audit (ReSA) Release 14.1.X

User is unable to Reset Audit Status for a Store Day. Though the option is visible in the menu, but cannot select.

Steps To Recreate:

  1. Invoke ReSA -> Store Day Audit
  2. Search for Audit Status = "Audited" and Data Status = "Fully Loaded"
  3. Try editing for a storeday
  4. Click on More Options
  5. Notice that "Reset Audit Status" is disabled.

Note: similar issue was seen on Store Day Summary screen as well. User cannot check box to override error in store day error list.

 

Cause

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