When RMS Receives FulfillOrderService Message it Reserves Customer Stock Even When is There is No Stock On Hand (Doc ID 2140938.1)

Last updated on MAY 29, 2016

Applies to:

Oracle Retail Merchandising System - Version 14.0.2 and later
Information in this document applies to any platform.

Goal

When Retail Merchandising System (RMS) receives FulfillOrderService message for customer orders it updates CUSTOMER_RESV column in ITEM_LOC_SOH table even when STOCK_ON_HAND = 0. Why?
 

Solution

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