User Provisioning Preview Does Not Show All Conflicting Incident Paths (Doc ID 2141258.1)

Last updated on MAY 23, 2016

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On Production : 8.6.5.8027 version, Application Access Contr. Gov.

ACTUAL BEHAVIOR
---------------
Preview in Manage Access Approval does not show the conflicting access path.It only shows one side of the conflict.

What works:
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Some scenarios shows all conflicting paths. Eg. When user is provisioned both the conflicting responsibilities.

STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to Result Management > Manage Access Approvals.
2. Select the user, change Status to Approved and click on Preview.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve pending requests in production.

Cause

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