Importing an XER File via P6 on a Citrix Server Hangs at 'Loading Data 0%' (Doc ID 2141841.1)

Last updated on JUNE 09, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.2.0 and later
Primavera P6 Professional Project Management - Version 8.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When users attempt to import an XER project file in the P6 Professional application running on a Citrix server, the process hangs at 0%.

 

Cause

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