Web Workspace Viewer Does not Show Actual Call Counts When "Toggle Call Pattern" Used (Doc ID 2142363.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.3 to 1.12.0.3 [Release 1.11 to 1.12]
Oracle Network Management for Utilities - DMS - Version 1.11.0.3 to 1.12.0.3 [Release 1.11 to 1.12]
Information in this document applies to any platform.

Symptoms

On : 1.12.0.3 version, Web Workspace

The Web Workspace Viewer does not show the actual number of calls on a transformer when "Toggle Call Pattern" is used.
Instead, it simply shows a phone symbol to indicate whether calls are present.


The issue can be reproduced at will on an OPAL model, with the following steps:
1. Place three "All Power Out" calls on T20165
2. Bring up the Control Tool for the transformer.
3. Press Toggle Call Display.

The phone symbol appears, but no count.


Cause

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