Intermittent Access and Universal Connection Pool (UCP) Error in SMSService.log

(Doc ID 2142538.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.1.0 and later
Oracle Financial Services Hedge Management and IFRS Valuations - Version 6.1 and later
Oracle Financial Services Asset Liability Management - Version 6.1 and later
Oracle Financial Services Profitability Management - Version 6.1 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On : 7.3.5.1.0 version

Intermittent issue when attempting to access Data Entry Forms screen, the values are blank or error shown in DEFI screen.

Error
DEFi Exception


Steps
1. User access Data Entry Form screen and the values are not updated and they are blank.
2. Restart the application, the issue resolved on its own.
3. Intermittently user also receive blank screen when navigating to Data Entry Form screen.

Cause

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