My Oracle Support Banner

Endeca Production, Where The Indexing Full Not Being Executed. (Doc ID 2142969.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1 version, Endeca Commerce Guided Search Integration

Baseline indexing is failing on Endeca side with the following error.

ERROR
----------------------

Further errors reported in the cas-service log indicate an inability for the CAS service to perform a mergeAction : UPDATE task.

STEPS
-----------------------
Run baseline indexing
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run baseline indexing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.