Endeca Production, Where The Indexing Full Not Being Executed.

(Doc ID 2142969.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1 version, Endeca Commerce Guided Search Integration

Baseline indexing is failing on Endeca side with the following error.

ERROR
----------------------

Further errors reported in the cas-service log indicate an inability for the CAS service to perform a mergeAction : UPDATE task.

STEPS
-----------------------
Run baseline indexing
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run baseline indexing.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms