Endeca Production, Where The Indexing Full Not Being Executed. (Doc ID 2142969.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1 version, Endeca Commerce Guided Search Integration

Baseline indexing is failing on Endeca side with the following error.

ERROR
----------------------

Further errors reported in the cas-service log indicate an inability for the CAS service to perform a mergeAction : UPDATE task.

STEPS
-----------------------
Run baseline indexing
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run baseline indexing.

Cause

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