'Error code : 60089, Error message : Failed to connect to the Agile server. Please check your Agile server name and port ID' When Running Agile Configuration Propagation (ACP) Tool in a Secure Agile PLM Environment (SSL) (Doc ID 2143001.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to propagate data, ACP cannot log into the Agile instance, and the following error occurs.

Error in Command Prompt

"ACP CopyConfig FAILED - Unable to establish a connection with an Agile instance or an Agile XML Archive. (61)
Error Level = 61"

Error in Log file (export.err)

"Error code : 60089
Error message : Failed to connect to the Agile server. Please check your Agile server name and port ID.
Root Cause exception : java.net.ConnectException: t3s://xxxxxx:7002: Destination xxxxxx, 7002 unreachable; nested exception is:
javax.net.ssl.SSLException: Received fatal alert: unexpected_message; No available router to destination

at com.agile.api.common.WebLogicAuthenticator.login(WebLogicAuthenticator.java:78)
at com.agile.api.pc.Session.authenticate(Session.java:1155)
at com.agile.api.pc.Session.<init>(Session.java:232)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)"

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Attempting export with newly configured project.properties file

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms