'Error code : 60089, Error message : Failed to connect to the Agile server. Please check your Agile server name and port ID' When Running Agile Configuration Propagation (ACP) Tool in a Secure Agile PLM Environment (SSL) (Doc ID 2143001.1)

Last updated on NOVEMBER 19, 2024

Applies to:

Symptoms

When attempting to propagate data, ACP cannot log into the Agile instance, and the following error occurs.

Error in Command Prompt

"ACP CopyConfig FAILED - Unable to establish a connection with an Agile instance or an Agile XML Archive. (61)
Error Level = 61"

Error in Log file (export.err)

"Error code : 60089
Error message : Failed to connect to the Agile server. Please check your Agile server name and port ID.
Root Cause exception : java.net.ConnectException: t3s://xxxxxx:7002: Destination xxxxxx, 7002 unreachable; nested exception is:
javax.net.ssl.SSLException: Received fatal alert: unexpected_message; No available router to destination

at com.agile.api.common.WebLogicAuthenticator.login(WebLogicAuthenticator.java:78)
at com.agile.api.pc.Session.authenticate(Session.java:1155)
at com.agile.api.pc.Session.<init>(Session.java:232)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)"

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Attempting export with newly configured project.properties file

Cause

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