Billing Failure at Fm_bill_update_journal.c Along With Misleading Error Message 'populating item-bill in local cache' (Doc ID 2143487.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.14.0 version, Core Billing

After PS14 deployment, on enabling SegregateJournalsByGLPeriod Business parameter and configuring /config/gl_calendar feature, billing fails for some accounts and error is thrown in fm_bill_update_journal.c. But error is not consistent. Although when the parameter is disabled & there are no errors in billing, this error occurs intermittently on enabling the parameter. In few instances core is dumped with Signal 11 error in fm_bill_update_journal while purchasing deals and during billing.

Errors:

 

Changes

 

Cause

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