MWM v2.2 No Longer Displays Customer Information\ Account Number On The Activity UI Due To Bug (Doc ID 2143558.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 to 2.2.0.3.10 [Release 2.2]
Information in this document applies to any platform.

Symptoms

On : 2.2.0.3.8 version, System Wide

ACTUAL BEHAVIOR
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MWM 2.2 No longer Displays Customer Information\Account Number on the Activity UI

In MWM 2.1, the base Account Number (boGroup/customerInformation/accountId) field was displayed in the Customer Information section of all Activities. After upgrading to MWM 2.2, this field is no longer displayed on the Activity.

The value still exists in the database and it is still displayed on the Assignments on the MDT. The assumption is that with the move to the new 2.2 BOs, this field may have been overlooked when creating the new Activity BO UIs.

Cause

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