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Proposal Can Not Be Approved Even Though All Required Fields (Colored in Red) Are Fulfilled (Doc ID 2143953.1)

Last updated on JANUARY 16, 2020

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.0 and later
Instantis EnterpriseTrack - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : Instantis EnterpriseTrack 15.2.1.0 version, Proposals


ACTUAL BEHAVIOR
---------------
Proposal can not be approved even all required fields, colored in red, are fulfilled.
Issue Detail: Even all required fields ,colored in red, have value, it can't be approved in work flow. Status indicator at the top in the page shows like this;
[x] Proposal Team Assignment
[x] Project Team Assignment
[ ] Proposal Details
[x] Proposal Statements and Notes
In order to make "Proposal Details" checked-off and approve this request, we need to set value in Methodology in different section, which is "Proposal Statements and Notes". However, it is difficult for end users to locate Methodology field since "Proposal Statements and Notes" is already checked-off, which means the user doesn't pay attention to that section.


EXPECTED BEHAVIOR
-----------------------
It should be able to approve


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access ET URL
2. Log into ET as issued user
3. Go To Proposal
4. Open issued Proposal
5. Observe issue detail described above is reproduced


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve the proposal.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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