Invalid UTF8 encoding Error on Clicking Transaction Logs in Business Interaction Summary Page (Doc ID 2144423.1)

Last updated on JUNE 05, 2016

Applies to:

Oracle Communications Unified Inventory Management - Version 7.2.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Getting “I/O error reported by XML parser processing null: Invalid UTF8 encoding.” while clicking on ‘Transaction Logs’, if there are 'SWEDISH' character in the CaptureInteraction WS request.

Cause

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