Invalid UTF8 encoding Error on Clicking Transaction Logs in Business Interaction Summary Page

(Doc ID 2144423.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Communications Unified Inventory Management - Version and later
Information in this document applies to any platform.


Getting “I/O error reported by XML parser processing null: Invalid UTF8 encoding.” while clicking on ‘Transaction Logs’, if there are 'SWEDISH' character in the CaptureInteraction WS request.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms