Changes To Default Returns Carrier Not Persisted (Doc ID 2144464.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

Default Return carrier change is not reflected in Returns Bill Of Lading (BOL) screen

Steps To Reproduce:

  1. Log into Store Inventory Management (SIM).
  2. Change the default carrier type for Returns in Store Admin options and save.
  3. Open any Return To Vendor(RTV) and navigate to BOL screen.
  4. Notice, the default carrier is not as per the changes in step 2.

Cause

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