Unable To Create A Item If The Supplier Is Inactive Via Item Induction (Doc ID 2144854.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle Retail Merchandising System - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

If an item is returned after long time and supplier became inactive, system does not allow to create the item.

Steps:

1) Sales for the Item1 created in Oct 2012; at that time associated supplier SUP1 was active
2) Later that supplier SUP1 become inactive in system and also the Item1 was purged due to no transaction in system.
3) Now received a return for the same item Item1, need to process this return transaction but in RMS this item does not exist so requested for the same item from external system.
4) External system interfaced the item Item1  with supplier SUP1, which failed in RMS to create a Item stating "inactive supplier. "

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms