Duplicate Customers Showing In AMI Customer List
(Doc ID 2145187.1)
Last updated on MARCH 18, 2019
Applies to:Oracle Network Management for Utilities - DMS - Version 220.127.116.11 to 18.104.22.168 [Release 1.11 to 1.12]
Oracle Utilities Network Management System - Version 22.214.171.124 to 126.96.36.199 [Release 1.11 to 1.12]
Information in this document applies to any platform.
Duplicate Customers showing in AMI Customer List. The duplicates contained a Request # and Request Date, but did not include a "Requested By".
It seems the auto-ping may have generated these requests and may somehow be causing duplicate rows to show up in the AMI Customer List.
After performing a manual meter ping for the customer, the duplicates immediately go away.
The list should never contain duplicate rows entries.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document