Error ' Error 500--Internal Server Error' while Accessing Link "http://xxx.com:7001/agilers/PLMMobileInfo" (Doc ID 2145258.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Product Lifecycle Management Mobile - Version 4.0 to 4.0 [Release 4.0.0]
Information in this document applies to any platform.

Symptoms

On : 4.0 version, Mobile Installation



PLMMobileInfo Page not opening on Agile935 - PLMMobile 4.0

User installed Agile 935 and then installed the PLM Mobile Version 4.0 patch

When users navigate to the the link http://XXX.com:7001/agilers/PLMMobileInfo it fails with error.

 

ERROR

---------


"Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request."

 

STEPS
--------

The issue can be reproduced at will with the following steps:

  1.  Install Agile 9.3.5
  2.  Install PLMMobile 4.0 patch
  3.  Start Agile Services
  4.  Access http://XXX.com:7001/agilers/PLMMobileInfo
  5.  Error 500--Internal Server Error

Changes

 None.

Cause

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