Batch validation stuck in "SUBMITTED" for one User account (Doc ID 2145272.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Clinical - Version 4.6.2 to 5.1.0 [Release 4.6.2 to 5.1]
Information in this document applies to any platform.

Symptoms

 For only one problem User account, Batch Validation gets stuck in "SUBMITTED". Other PSUB jobs run successfully, such as Default Character Layout for a DCM. You've tried recreating the user account, but the issue still persists.

Cause

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