Actor Reports The Following Error "Connection With Source Destination Is Not Available" (Doc ID 2145352.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

Actor deployed the following error "connection with source destination is not available" CIFS connection fails.

When actor aborts the request, then the Manager will have another actor complete the job.

ERROR
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"Connection with source/destination is not available"



STEPS
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The issue can be reproduced intermittently with the following steps:
1. Archive/copy/restore submission
2. Actor in question starts the job to attempt the object transfer
3. CIFs connection fails

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users intermittently see a request encounter an error in job transfer, in which another actor picks up and completes the job. No services or functionality are fully down.

Cause

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