Damage Assessments on an Already Opened Device Should Not Generate a Second Outage (Doc ID 2145434.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

Damage Assessments (DAs) on an already opened device that has an outage is generating a second outage

It is expected that if there is an existing outage event on a device where a DA has been submitted for this same device, there should not be a new event created just for the DA.


The issue can be reproduced with the following steps:
1. Create an outage device on a particular device
2. Submit a Damage Assessment associated to this device.
3. Note that a second outage event is created for the DA.


Changes

 

Cause

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