PCM_OP_CUST_CREATE_CUSTOMER Doesn't Synchronize Account To ECE
(Doc ID 2145683.1)
Last updated on AUGUST 28, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Account Sync
When using PCM_OP_CUST_CREATE_CUSTOMER opcode, the CustCreate event is not sent to ECE after completion of account creation.
Workaround followed by Customer is to create the missing "/event/notification/customer/reg_complete" with PCM_OP_ACT_USAGE.
/event/notification/customer/reg_complete event should be created by PCM_OP_CUST_CREATE_CUSTOMER opcode to propagate the customer properly to ECE.
PCM_OP_CUST_CREATE_CUSTOMER has been used instead of PCM_OP_CUST_COMMIT_CUSTOMER due to transaction handling issues.
Qn: Why /event/notification/customer/reg_complete event is not getting created after account creation using opcode PCM_OP_CUST_CREATE_CUSTOMER?
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