"VTable is not loaded - PROJECT" When Attempting to Launch Visualizer (Doc ID 2145710.1)

Last updated on JUNE 24, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.4.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Tools, Visualizer from P6 Professional (or as a standalone application), the login does not complete (login window hangs) and the following error appears in the Visualizer.log file:

ERROR
-----------------------
Critical General, OpenSession Exception occurred: OraclePrimavera.Core.EVirtualTableError: TCVirtualTable.OptFieldIndexOf: VTable is not loaded - PROJECT
  at OraclePrimavera.Core.TCVirtualTable.@77vtable$FieldIndexOf$_RaiseEVirtualTableError1(TCVirtualTable Self)
  at OraclePrimavera.Core.TCVirtualTable.FieldIndexOf(String FieldName)
  at OraclePrimavera.Core.TCVirtualTable.FieldByName(String FieldName)
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.@42VDBOrion$RefreshProjects$UpdateDefaultRateType(TCOrionVDBEngine Self)
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.RefreshProjects()
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.LoadProjects(TStringList ProjIDList)
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.LoadCurrentUserProjects()
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.OpenClientSession(TCArcturusVDBClient Client, Int32 lUserID, TCPropertyItem Params, Boolean bSetToCurrent)
  at OraclePrimavera.ApplicationLogic.PM.TCOrionVDBEngine.OpenSession()
  at Primavera.API.ApplicationSession.OpenSession(String anAlias, String appUserName, String appPassword, String selectedLanguageId, Boolean IsClearTextPassword)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional.
2. Launch Tools --> Visualizer
3. Enter the P6 Professional username / password in the login box, when received
4. Click the 'arrow' button to login.
5. Observe the login window remains (hangs).
6. Login to Visualizer is not successful.
7. Observe reported error in the Visualizer.log file (\Users\\AppData\Local\Temp\Visualizer.log)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the user cannot use Visualizer.

Cause

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