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When Trying to Approve a Disputed Credit Memo Getting an Error (Doc ID 2146111.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Invoice Matching - Version 14.0.2 to 14.0.4 [Release 14.0]
Information in this document applies to any platform.


When attempting to approve a disputed Credit Memo cost the following error occurs.

Steps to Reproduce:

  1. Log in to Retail Invoice Matching (ReIM).
  2. Create the debit memo cost only with non-merch cost but no details.
  3. Run the posting. Debit memo cost is posted.
  4. Reverse the debit memo cost.  Credit memo is created in disputed status.
  5. Click approve button; an error occurs.




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