My Oracle Support Banner

ORPOS Does Not Fail Over to the Store Database When It Encounters a Configuration Error While Retrieving a Transaction (Doc ID 2146259.1)

Last updated on JUNE 02, 2019

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), the Store Server does not fail over to the store database when it encounters a configuration error while retrieving a transaction from the Central Office database.
The ORPOS application displays a "Transaction Retrieval Offline" message instead of retrieving the transaction from the Store database.  The following configuration error can be noted in the logs:



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.