ORPOS Does Not Fail Over to the Store Database When It Encounters a Configuration Error While Retrieving a Transaction

(Doc ID 2146259.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), the Store Server does not fail over to the store database when it encounters a configuration error while retrieving a transaction from the Central Office database.
The ORPOS application displays a "Transaction Retrieval Offline" message instead of retrieving the transaction from the Store database.  The following configuration error can be noted in the logs:



Cause

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