ORPOS Does Not Fail Over to the Store Database When It Encounters a Configuration Error While Retrieving a Transaction
(Doc ID 2146259.1)
Last updated on MAY 27, 2020
Applies to:
Oracle Retail Point-of-Service - Version 13.3 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Retail Point-of-Service (ORPOS), the Store Server does not fail over to the store database when it encounters a configuration error while retrieving a transaction from the Central Office database.
The ORPOS application displays a "Transaction Retrieval Offline" message instead of retrieving the transaction from the Store database. The following configuration error can be noted in the logs:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |