Price List Approve Screen Displays "Blank"

(Doc ID 2146888.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Goal

The goal of this article is to explain if the reported behavior is a new problem or if it is for missing configuration.

In RMB 2.5.0.1.0 version, Customer has applied the patch number 22902497 in their 2.5.0.1 environment. After that the Price List approval screen is displayed blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Approve screen
2. Select Price List in Group and click on search button
3. Click on any Transaction ID to open the comparison UI.
4. The UI is displayed as blank.

Solution

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