ECE Throws CET ERROR While Rating Records Although Rating Successful (Doc ID 2147075.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.7.0 and later
Information in this document applies to any platform.

Goal

The log level is set to ERROR on all ECE components. With error log level it errors were observed; one line per a failed CDR rating, yet missing any meaningful information regarding the source of the failure, as below:

Currently, on 11.2.0.7.5, the customer do not see any messages logged in the ecs logs when CDR rating fails.

Like to know whether  if this is by design that errors like DUPLICATE_REQUEST or NO_RATED_QUANTITY are not logged in ECE logs and hence have to be monitored on OCOMC instead?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms