Cannot Match Invoice Lines Within Cost Tolerance (Doc ID 2147200.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to manually match an invoice line with a .01 unit cost variance (within tolerance), the line appears in discrepancy. The line cannot be detail matched and the cost variance cannot be resolved.
The line should appear on the in balance tab and be matched when the user clicks OK.

Steps to Reproduce:
1 Before setting up the test, confirm tolerances in ReIM
2 Create 2 line order
3 Receive in full
4 Create an invoice for one item with a cost variance within tolerance
5 Go to summary match and search for the order
6 Click on the order# to open the group
7 Click Details
8 See item is within cost and qty tolerance
9 drop the invoiced item down
10 Cannot match or resolve discrepancy
   Expected the item to appear on the in balance tab, to be matched when the user clicks OK

Cause

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