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ISS Gives Warning Messages About Account "NOT SYNCED" When Mail Folder Names Are Encoded (Doc ID 2148189.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0.5.18.0 and later
Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

A test account, which resides on a test system and is not changing, has some mail folders whose names are encoded.  For example:

Also to note, running issadmin.sh --checkaccount on the account produces similar results.

Cause

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