BRM - ODI Collections Integration Not Syncing Due To Duplicate Rows In Siebel (Doc ID 2148248.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.9.0 version, Collections Manager
 
Pin_collections_process is syncing all the “pending” collections actions ( both manual, policy, OOTB actions ) for each account with status “pending” to ODI even though the pending actions have not been updated.

Cause

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