User Gets Logged Out of P6 or Team Member When Both Applications Are Open in the Same Browser on Different Tabs Using Websphere

(Doc ID 2148731.1)

Last updated on JUNE 17, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.5.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Users are getting logged out when both P6 Web & P6 Team Member are launched on different tabs of the same browser.

Environmental notes:

  • WebSphere application server is being utilized in the environment.
  • P6 and Team Member are deployed to clustered nodes under the WebSphere application server.

 EXPECTED BEHAVIOR
-----------------------
A user can log into both P6 Web and Team Member on different tabs in the same browser.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Open new tab and Log in to Team Member.
  3. See P6 is back at the login screen.
  4. Log in to P6.
  5. Observe Team Member is back at the login screen.

 

Cause

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