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Problem Previewing Files In Documaker Interactive When They Have Large TIFF Files Embedded (Doc ID 2149178.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Documaker - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Enterprise Edition

ACTUAL BEHAVIOR
---------------
Problem Previewing files in DI when they have Large TIFF files embedded

When trying to preview in DI, the PDF is generated, but it is too large to pass back through the IDS queue.

Bumping up MQ size helped, but issue still occasionally occurs.

EXPECTED BEHAVIOR
-----------------------
User would like to preview files that include large tiff files.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Attempt to preview a form containing a large tiff file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot preview documents.

Changes

 

Cause

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