Last updated on JUNE 20, 2016
Applies to:Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.
The Customer is receiving the following error while trying to bring the ASAP Control server up :
Jun 13 16:11:11 2016: Error - ORA-12154: TNS:could not resolve the connect identifier specified errcode
Jun 13 16:11:11 2016: Fatal Error in retrieving initial secure data due to invalid ctrlSCMS/CtrlPassword login information
- The customer had already updated the tnsnames.ora entry .
ASAPPROD = (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST =XXXX)(PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = ASAPPROD)))
- The following is the telnet Database IP status
$telnet xxxx 1521
Connected to xxxx.
Escape character is '^]'.
Connection closed by foreign host.
Can connect to sqlplus from Unix Server.
SQL*Plus: Release 18.104.22.168.0 Production on Tue Jun 14 09:01:07 2016
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