Error of "SA Status Is Invalid" When batch process WETis run and a Payment Arrangement SA for Write-off is in Stopped status exists (Doc ID 2150826.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

When batch process Write-off Event Trigger (WET) is run and a Payment Arrangement SA for Write-off is in Stopped status exists, an error is thrown and a To Do is created with message “SA Status is invalid”.
Steps to Reproduce

-----------------------------

1. Setup an Account and SA on 01/01.

2. Setup a Payment Arrangement with only 1 installment on 02/02.

3. Bill the Account on 03/01.

4. Create an ad-hoc Write-off process.

5. Stop the Payment Arrangement SA.

6. Run batch process WET on 03/01 Payment.

 

Notice that in Batch Run Tree, a To Do entry is created with error of “SA Status is invalid”.

 

Cause

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