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When opening the RDC Login page a spinning clock loading page appears (Doc ID 2151917.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Clinical - Version 5.0.0 to 5.1.0 [Release 5.0.0 to 5.1]
Oracle Clinical Remote Data Capture Option - Version 5.0.0 to 5.1.0 [Release 5.0.0 to 5.1]
Information in this document applies to any platform.


After deployment of Patch , below issue can occur:

When some users(not role or user specific) are loading the RDC Onsite login page instead it is showing the spinning clock loading page like in the below screenshot:



It has been observed that issue occurs only after applying patch when accessing RDC Onsite bookmarked login URL prior to applying patch (eg: when using RDC Onsite bookmarked URL from patch)




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