When opening the RDC Login page a spinning clock loading page appears (Doc ID 2151917.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Clinical - Version 5.0.0 to 5.1.0 [Release 5.0.0 to 5.1]
Oracle Clinical Remote Data Capture Option - Version 5.0.0 to 5.1.0 [Release 5.0.0 to 5.1]
Information in this document applies to any platform.

Symptoms

After deployment of Patch 5.0.1.8 , below issue can occur:


When some users(not role or user specific) are loading the RDC Onsite login page instead it is showing the spinning clock loading page like in the below screenshot:

 

Cause

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