Error Like "Unsupported EventType : BRMUpdateEvent [eventName=PartialBilling" In Customerupdater During Pin_rerate (Doc ID 2151924.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.8.0 to 11.2.0.8.0 [Release 11.2.0]
Information in this document applies to any platform.

Goal

In ECE 11.2.0.8.1, unable to do rerating  as below error is thrown during (pin_rerate -rerate) step in customerupdater.

Error:

 
Steps to reproduce:

This is in advance billing scenario where customer is applying 3 months in advance.
1. Created a charge offer with advance billing and rental charge as 50 INR/month.
2. Created account on 5th March using this charge offer. Current Billcycle is from 6th March 2016 - 1st Jun 2016.
3. Changed price of charge offer by adding new date range from 15th May.
4. Executed pin_rerate utility. This created /job/rerate object successfully.
5. While running 'pin_rerate -rerate' getting error in Customer Updater.
6. Monitored the status in job_rerate_t (from 1 - 4), it got updated properly for each step.

Why does this error occur and how to resolve this?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms