Endeca Indexing Fails After CA Deployment With: An error occurred while trying to start the script: Script 'ReleaseUpdateLock' in application 'MyApp' does not exist (Doc ID 2151977.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

Merchandising users deploy multiple projects through BCC in a short time window. This triggers cancellations of currently running baseline indexes which causes Endeca's update_lock to be held and other indexes to fail.

A fix for the following defect was already applied and does not resolve this issue: <Bug 19500138> - ReleaseUpdateLock fails sometimes when indexing is aborted. See related <Document 2123080.1> - Cancelling the Baseline Leads to Error atg.repository.search.indexing.IndexingException: Starting script ReleaseUpdateLock of application MyApp failed.

Errors:

 

Cause

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