Error "getSingleResult() Did Not Retrieve Any Entities" When Trying to Login to Team Member Web (Doc ID 2152107.1)

Last updated on AUGUST 04, 2017

Applies to:

Primavera P6 Team Member - Version 8.4.5.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.4.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Primavera Team Member Web, using any workstation/browser, the following error is received:

ERROR

getSingleResult() did not retrieve any entities


STEPS
The issue can be reproduced at will with the following steps:
1. In a browser, access the Team Member URL

Example:  http://servername:8207/p6tmweb

Cause

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