Users Unable to Create Notes and Get Errors in the Java Console (Doc ID 2152132.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2 to 12.0 [Release 12.2 to 12]
Oracle Demantra Deduction and Settlement Management - Version 12.2 and later
Oracle Demantra Real-Time Sales and Operations Planning - Version 12.2 and later
Oracle Demantra Advanced Forecasting and Demand Modeling - Version 12.2 and later
Oracle Demantra Demand Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On Demantra 12.2.4 Users are unable to create notes. This happens for all users. The dialog to create a note is not displayed

The error while trying to attach notes in both settlements and promotion in the java console is :

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at
com.demantra.partner.client.ui.frame.NoteDetails.fillAvailableUsersList(NoteDetails.java:944)
at
com.demantra.partner.client.ui.frame.NoteDetails.initData(NoteDetails.java:436)
at
com.demantra.partner.client.ui.activities.NotesAttachmentsPanel$AddNoteActionListener.actionPerformed(NotesAttachmentsPanel.java:771)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)

Cause

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