OutOfMemoryError On Eai_Js Component (Doc ID 2152505.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.10.0 version, EAI Manager

We have seen that Eai_Js Component went down and the error suggests that it is due to out of memory issue. When the issue was seen looks there was billing or invoicing was running in the system.

The memory size was increased from 32GB to 128 GB. But eai_js went down again with same memory issue.

ERROR
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Changes

 

Cause

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