EWO Does Not Reflect User Data Information. (Doc ID 2152563.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Goal

ENHANCEMENT REQUEST

EWO does not reflect User Data information.

EWO does not reflect User Data information within the order. User must Edit the order and jump back to the Work Order Information window.
Preferred method is to display EWO User Data as part of the Work Order Summary Information, directly following the Description field

Alternatively it could be a User Data section to display Data information in the order along the Project Id and Description.

STEPS

1. Create a new EWO or open an existing one
2. Enter EWO User Data in the Work Order Information window & click the Save and Continue button

  » MSS displays the Engineering Work Order window for the order without the EWO User Data or a link to view its values

WORKAROUND

User needs to Edit the Summary Information to see the EWO User Data values.

BUSINESS JUSTIFICATION

EWO's are used daily to track all internal circuit and equipment projects. Having User Data readily visible saves time during order input and revisions.

EWO User Data should be readily visible. User Data provided by an order originator may be key information to a designer or equipment engineer.

The data should stand-out and not need to be searched for.
Consistency between order types is an ongoing focus of the User Group.
 

Solution

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