Deleting Invoice Does Not Reopen All Shipments for the Order (Doc ID 2152568.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.1.x, Deleting an invoice does not reopen all shipments for the order.


Steps to Reproduce:

  1. Create a 2 line order (PO1): ITEM A: 100 units; ITEM B: 100 units.
  2. Ship and receive 1 line (all 100 units of ITEM A).
  3. Create 2 invoices in ReIM, both for the full order amount.
    NOTE: Both the invoices match the PO in both the qty and cost.
  4. Search for the order in summary match (PO1).
  5. Open the autogroup and click Details.
  6. Select the received item and drop it down.
  7. Select one of the invoice lines and move it up.
  8. Click detail match - OK - OK.
  9. Search for the order in document maintenance.
  10. Select the partially matched invoice (in unresolved match status).
  11. Click "DELETE".
  12. Note the following:
    The matched shipment status is not updated
    The matched status and qty on the shipsku is updated
    The cord is removed from im_partially matched_receipts and im_receipt_item_posting

Now when we go to summary match screen, the shipment that was received is not shown in the receipts side.

Changes

 

Cause

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