Display Of Chart Component Is Skewed (Doc ID 2152626.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Endeca Information Discovery Studio - Version 3.1.0 and later
Information in this document applies to any platform.

Goal

It is assumed that if the user is on an EID 3.1 page
AND the user has two or more refinements applied
AND the user session has been idle for 30 minutes
WHEN the user removes one of the selected refinements
THEN the chart component will update

What is occurring instead is the chart visualization is being skewed. The graphics are skewed to the left and only the rightmost characters of the legend are visible. Reloading or resizing the page will refresh the chart so it will display correctly.

This issue occurred with Firefox 13.0.1 and EID Studio 3.1.28122.

Testing is ongoing to determine if this is exactly after 30 minutes, recreating the test has been time consuming because some number of minutes needs to have passed. Effort is also being applied to try to recreate this in another environment with Firefox 45.0.


 

Solution

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