My Oracle Support Banner

Realtime Discounting Pipeline Issue (Doc ID 2152646.1)

Last updated on JUNE 26, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.0.0 version, Pipeline Manager:

When a product is purchased by a sharing group member account which is not having a discount, the offering object in event_bal_impacts is populated with purchased discount from a different service_type which is closed.

Actual Result
-------------------
In the CF event applied on the account B (Member), the offering_obj field gets populated with the cancelled discount (of Owner account A).

Expected Result
---------------------
In the CF event applied on the accountB (Member), the offering_obj field does not get populated with the cancelled discount (of Owner account A).

Steps to reproduce
------------------------
Create chargeshare with default Charge share model - CS10%OFF, applied on MCF event.
1. Create an account(Ex:A) with Standard GSM plan (prod + disc).
2. Create another account (Ex:B)with Dummy Telephony deal.
3. Create Charge sharing group with the created CS model from Customer Center with account A as charge share owner and account B as charge share member.
    Restart ifw and ifw_realtime.
4. Cancel the discount from Account A (CS Owner).
5. Purchase a telephony product with MCF event on the account B (Member account).
6. Verify that the charge share impact is applied on the Account A (CS owner)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.