SheetPlayerMgr: "Exception while executing step" is Causing Recorded Scenario to Not Execute (Doc ID 2152661.1)

Last updated on OCTOBER 22, 2021

Applies to:

Symptoms

Trying to execute a simple training scenario that was created.  This  just creates a call and then opens the device.

When you click the play button, it gets to step one to submit the call and then the plan pauses. You cannot get it passed step 1, and the java console kicks out this error.


ERROR
-----------------------

2016-06-13 16:11:52,026 [SheetPlayer-3116.20038] ERROR com.splwg.oms.fcp.switching.SheetPlayerMgr: SheetPlayer-3116.20038 Exception while executing step
java.lang.NullPointerException
at com.splwg.oms.fcp.command.ExecuteStepsCommand.executeWCEStep(ExecuteStepsCommand.java:1042)
at com.splwg.oms.fcp.command.ExecuteStepsCommand.executeStep(ExecuteStepsCommand.java:788)
at com.splwg.oms.fcp.command.ExecuteStepsCommand.doExecute(ExecuteStepsCommand.java:334)
at com.splwg.oms.fcp.command.ExecuteStepsCommand.execute(ExecuteStepsCommand.java:160)
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:348)
at com.splwg.oms.jbot.adapter.JBotAdapter.runCommand(JBotAdapter.java:769)
at com.splwg.oms.fcp.switching.SheetPlayerMgr$SheetPlayer.executeStep(SheetPlayerMgr.java:356)
at com.splwg.oms.fcp.switching.SheetPlayerMgr$SheetPlayer.play(SheetPlayerMgr.java:289)
at com.splwg.oms.fcp.switching.SheetPlayerMgr$SheetPlayer.access$500(SheetPlayerMgr.java:142)
at com.splwg.oms.fcp.switching.SheetPlayerMgr$SheetPlayer$1.run(SheetPlayerMgr.java:171)
at java.lang.Thread.run(Unknown Source)


The issue can be reproduced  with the following steps:

1. Record a training scenario with just a submit call and an open device steps
2. Attempt to run the scenario

Changes

Cause

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