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CCB-MDM Service Point Initial Sync Process Abends On Data Load Batch Process (D1-SILSP) (Doc ID 2152982.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0.3 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When running D1-SILSP to load initial load Service Point Sync Requests from CCB into MDM, D1-SILSP goes to Error status, sync requests are not loaded, log file shows:

16:17:51,431 [DEFAULTWorker:2] ERROR (com.splwg.base.domain.integration.ErrorReportingServiceHelper) Encountered an error executing script Script_Id(F1-XMLSnapBO) in new session
com.splwg.shared.common.EntityIsArchivedError: (Server Message)
Category: 11001
Number: 410
Call Sequence:
Program Name: DetermineEntityExistService
Text: Service Point ID 426526600504 is archived.
Description:
Table: null
Field: null

 

Cause

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In this Document
Symptoms
Cause
Solution


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