Enhancement Request: Email Me Link in the Reset Forgotten Password Notification Does Not Populate Emails With a to Address in Instantis EnterpriseTrack (Doc ID 2152995.1)

Last updated on JUNE 24, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.2.0 and later
Instantis EnterpriseTrack - Version 15.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When users reset their password they are sent the "Reset Forgotten Password" notification. If the email me link is enabled on this notification, when users click the link a new email will generate in their email client. The "to" field will not be populated with any address. Users will not know who to email about their password problems.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms