Debug Report Failure To Load (Doc ID 2153077.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.0.1 version, RateManager

ACTUAL BEHAVIOR
---------------
Debug Report will not fully load and crashes IE.

This occurs for all test cases that have more than 26 rating layers.
 

EXPECTED BEHAVIOR
-----------------------
Debug Report should load correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Steps to recreate
1. Upload local test file in Testing module
2. Click “Run Test File”
3. Open debug report for result file
4. Wait for it to load, once it loads you will not be able to scroll through the report and eventually it will freeze and crash RM.. Sometimes RM crashes instantly once the TC completes rating.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view debug report.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms