Posting Error When Invoice Contains Cost and Qty Discrepancy Write Off (DWO) Resolutions

(Doc ID 2153097.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.


When an invoice line has both cost and qty Discrepancy Write Off (DWO) resolutions, it does not post correctly. Accounting records are created out of balance.  It fails posting if the lines and header difference is larger than the balancing tolerance system option. It posts with a warning and out of balance if the tolerance is larger.

Steps to Reproduce:

  1. Create a one line order. (Note: Cost of the item is $50 and Ordered Units=100)
  2. Create an invoice with a smaller unit cost and larger quantity then the PO. (Note: Created Invoice with 1000 units and total cost of $5000; Unit cost $5)
  3. Go to summary match and search for the order. 
  4. Select the invoice and group it by itself. Click Details.
  5. Select the item, drop it down, and click Cost Resolutions.
  6. Choose a DWO reason code, enter the amount, and comments if required.
  7. Apply the resolution, Click OK, Click OK.
  8. Click Detail.
  9. Drop the line again and click qty resolution.
  10. Leave receipt selected and click next.
  11. Select a DWO reason code, enter the qty, and comments if required.
  12. Apply the resolution, Click OK, Click OK.
  13. Run the reimrollup batch.
  14. Run the reimposting batch.
  15. Check on the AMOUNT column in IM_AP_STAGE_DETAIL & IM_AP_STAGE_DETAIL tables. They should be the same, but are not.



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