Last updated on JULY 19, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Collections Manager
When account enters into collections, the unallocated debit adjustments are not considered in the overdue balance and not ageing.
As payments are considering the unallocated debit adjustments, similarly Collections should also consider it.
1) An account has one bill with due and an unallocated debit adjustment
2) /Billinfo PENDING_RECV is having the amount = bills due + debit adjustment amount
3) Run collections for this bill unit
4) Check in the collections center to see the overdue amount
It is having only bill amount without the debit adjustment amount. The /collections_scenario is having only bill due amount.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms