"System Error: Contact System Administrator" Occurs When Creating a What-If Allocation

(Doc ID 2153369.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Retail Allocation - Version 15.0 and later
Information in this document applies to any platform.

Goal

In Oracle Retail Allocation 15.x, when users try to create a What-If Allocation, the following error occurs:

 


Steps to Reproduce:

  1. Select Create What If Allocation. The Create What If Allocation window appears.
  2. Search for items.
  3. Click Save to add to the grid view.
  4. Select the items in the grid view. The Create Worksheet button is activated.
  5. Click Create Worksheet.
  6. Error is shown: "System error contact system administrator".
  7. The item_master.alc_item_type is not filled by the system.

 

Solution

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